Dedicated Personal Facilitation Needs to Scale

There’s an increasing number of workers who are miserable and hopelessly suffering because their ability is placed at poor-fit. In the United States alone worker satisfaction is at an all-time low where 70% are not engaged at work according to Gallup. Even 72% of workers with a degree report that they do not have an ideal job for them. Gallup estimates that within the U.S. workforce, this cost between $450 and $550 billion in lost productivity alone. Besides those economic costs, what also matters are the costs of lost joy and happiness in people’s lives outside of work.

Clearly, the Gallup research shows that staffing and headhunting firms do not service the market deeply and broadly enough. The human capital service industry is in need of a scalable solution to which the general population can have affordable access.

If you have a recruiting or placement decision that is important enough, you need help from another human being! The best help you could ever receive is from a person who is experienced, reputable, and who relies on relevant data to refer, coach, or agency to help you make that decision. There’s just no substitute for the advice and counsel of a credible and trusted human being who is motivated to look out for your best interest.

So, you need to use technology to save time identifying that person because speed is critical to gaining an advantage in a competitive selection process. This is to say, technology that reduces friction in the recruiting or placement process is critical to your success. Friction is everything that slows down making better decisions quicker. Examples of friction include voice mail, phone tag, travel, lack of information, etc. And then there’s email which, when you consider the necessary communications involved to make a great decision, is the worst collaboration tool ever used on a wide scale!

So, what can you do today? Start building a relationship with a likable and trusted individual in your industry. Someone already embedded in the talent-based community who can be your advocate. Someone who can close a deal because they are experienced, likable, and credible! If you can’t find that person then perhaps you should consider branding yourself as that “go to” person to help others who are in your position. The opportunity to do well by doing good is tremendous in the human capital service ecosystem in this day and age.